My NIGHTMARE experience with DIAL DIRECT (Part 1)

My NIGHTMARE experience with DIAL DIRECT (Part 1)

After my accident on 24/7/2019 my car was towed to Telesure's yard. The next day no one called me instead I had to call dial direct. They promised me someone would call me in the hour I waited the entire day and no one called me. I posted my experience on Hello Peter and the next day Louis called me soon after that the investigator Jan called me. Had I not posted my experience on Hello Peter, who knows, I would probably still have been waiting for that phone call that I was promised (within the hour). Thanks to Hello Peter. What a wonderful site to expose the PATHETIC SERVICE.

For more than 10 years I've been paying my premiums religiously. They never once had to call me for a premium to be paid. When the time comes to claim then you are faced with having to run after them to get the claim started/sorted.

Be very careful who you insure yourself with.

My nightmare continues. Please follow my story part 2, 3 and 4 still to follow Watch the space, as I wouldn't anyone else to experience what went through and it's still carrying on.