My Claim Experience

<p>Good Day Dial Direct,</p> <p> </p> <p>I submitted a claim via the website on the 25/26th of May 2017, I received a reference number of ********** 60/1</p> <p>Nothing happened and I had to phone again to find out what is happening only to be told that information is missing for the claim to continue.... please note that I HAD TO PHONE.</p> <p> Anyways the consultant helped me and I was on my merry way. My items was collected by the assesor and was told I should have an answer in the next day or two. Till now I have phoned 3x and I still do not have an answer except that Dial Direct is waiting for an answer from the assesor. The items that was claimed was for: 1x washing machine, 1x UPS, 1x Bottle Warmer, 1x Microwave. Items that is of importance in the modern household and causes quite an inconvienince living without (going on 11 days).</p> <p>I really want an answer by now as I am not claiming on the most expensive nor complicated items so this in my opinion should have been sorted out by now and not me getting agited and starting to look at alternative insurance quotes.</p> <p> </p> <p>Regards</p> <p>Victor</p> <p> </p> <p> </p> <p> </p> <p> </p>