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Ntja S

1 reviews | Active since Jul 2014

14 Aug 2023, 13:58

Mr Mhlambi made it easy for me to register my claim, after our call cut, he called me back immediately in order for us to continue with registering the claim

Mr Mhlambi made it easy for me to register my claim, after our call cut, he called me back immediately in order for us to continue with registering the claim. Dialdirect needs more people like him who understand the needs of their clients. Great service you have given me, thank you very much. Samuel

0
Replies (3)
Dialdirect
Dialdirect's reply14 Aug 2023, 13:59
Official
Hello Ntja,
 
We are pleased to hear about your great experience.
 
Thank you for the feedback.
 
Kind Regards,
Dialdirect Team
NS
Ntja S's update17 Aug 2023, 10:18
Reviewer Update
I am very disappointed with turn around times that you not adhering to, when called in the following day I was advised that senior consulted will get hold of me within 24 hours to update me, more than 48 hours has passed no one has called me.
Dialdirect
Dialdirect's reply17 Aug 2023, 16:32
Official
We do apologies for the inconvenience caused. 

Kindly note that feedback will be provided on the 18th as per the SMS that was sent out to your number. 

Kind Regards,
Dialdirect Team