Motor vehicle warranty insurance

I'm not impressed with daildirect motor vehicle warranty insurance. Poor service. Taking long to answer your calls. 1st time that I put in a claim and it took them more than a week to approve the claim. I was without a vehicle for more than 4 day. Their left me strended. Lines is alway busy. Use all my minutes and airtime. Bad bad service. You don't even deserve a star. Unhappy customer.