CL
Coenrad L
1 reviews | Active since Aug 2020
02 Sept 2021, 18:12
Most PATHETIC INSURENCE EVER
They are absolutely pathetic. It has been 2 weeks now and they stil havent resolve anything. They only worry about there money. They are very quick to call you if they dont recieve there money, but when you put in a claim they are useless. Even spoke to a manager and she is even more useless then the rest. PATHETIC is an understatement of there service. If I dont call them they will never call you back to let you now how the claim is going. Will never recommend them for anyone. Most pathetic insurence I have ever delt with.
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Replies (1)Dialdirect's replyOfficial
03 Sept 2021, 09:43Hello Coenrad,
We acknowledge receipt of your complaint.
We will escalate your matter to our team to look into, they will contact you with feedback.
Kind Regards,
The Dialdirect Team
We acknowledge receipt of your complaint.
We will escalate your matter to our team to look into, they will contact you with feedback.
Kind Regards,
The Dialdirect Team
Dialdirect's reply03 Sept 2021, 09:43
Official
Hello Coenrad,
We acknowledge receipt of your complaint.
We will escalate your matter to our team to look into, they will contact you with feedback.
Kind Regards,
The Dialdirect Team
We acknowledge receipt of your complaint.
We will escalate your matter to our team to look into, they will contact you with feedback.
Kind Regards,
The Dialdirect Team
