mislead by these *******

So I have been with a wonderful insurance for about 7 years, they paid me out twice for a written of vehicle and I have had no issues with them, When I got a new car however I decided to shop around and that was the worst decision . Dial direct was my chosen insurance due to the cash back they convinced me I will receive, for my driving, anyhow this insurance was taken on the 12/07/17, I paid a full month premium for July even though it was not the full month. Why? who knows? then I was paid out R60 for that month of driving even though I received 4 stars. For August, I have made about 50 calls to get R200 some odd back, so in total I paid approx. R3400 for insurance for a month and a half of cover with R60 back, We have made about 100 calls to your *********** call centre only to be told the driving app and cash back are in the trail phase no one else in SA does this, Do I care, You have ****** my money you *******, no one comes back to you on anything, u have to call to get your own money back. on top of cancelling this stupid contract I still get debited for September, That just shows the level of incompetence. I am so glad I am back to my own insurance as of the 01st September. I just hope that everyone reading this doesn't fall into this trap of being mislead by these *******....