NV
Natasha V

1 reviews | Active since Jul 2016

06 Jan 2021, 15:52

Marilize Cooper @ Dial Direct

My car was broken into and some items were ******, I logged the claim on the 19th of December and the matter was referred to Marilize Cooper on the 21st she called me and asked for all the information and stated that she will process the claim, yes they have processes we might not understand like double verifying the information by sending out assessors, etc but she explained everything to me made every effort to ensure that my claim was processed and payment be signed off before she went on leave. I've joined them back in 2018 and this was my first claim and I can say that it was a rather smooth process. Thanks Marilize for your awesome service. 5 stars for you!

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Replies (1)
Dialdirect
Dialdirect's reply06 Jan 2021, 16:24
Official
Hello Natasha,

Thank you for sharing your service experience with us on this platform.

We will definitely share your feedback with Marilize and her team, we are sure they will appreciate it.

Kind Regards,
The Dialdirect Team

Best regards,