MM
Mpho M

1 reviews | Active since Sept 2013

20 Oct 2016, 09:33

Left on the Freeway after car accident

<p>I am still waiting for one of your supposed managers to explain to me why I my car was towed after my accident but I was left with no means to get home after my car accident.</p> <p> </p> <p>Thanks to you and your lovely business, I was left on the side of the freeway. I could have died. I really want to know how you guys expected me to get home after I experience d a traumatic accident.</p> <p> </p> <p>I spoke to numerous so called consultants about this and each and every one them says "I'll need to refer ths to my manager" and no manager bothers to call me about this.</p> <p> </p> <p>I could have died. I could have been ****d. ANYTHING could have happened to me.</p> <p> </p> <p>Thank you for showing that you care about my car and fixing it and you could not be bothered about my safety or life.</p> <p> </p> <p>I honestly wonder if this would have happened if I was a white woman or if you guys expected me to walk over 60 kilometres home because black peolpe have been walking for many years since the beginning of time.<br /><br /><br /></p> <p> </p> <p>I am extremely disappointed by this and I do not want to be insured by a company that only cares about the insured item and doesn't give a rats ass about the insured's life. </p>

0
Replies (5)
Dialdirect
Dialdirect's reply20 Oct 2016, 09:36
Official

Thank you for your comments.

We will be in contact with you to address your concerns.

Regards,

The Dialdirect Team

MM
Mpho M's update20 Oct 2016, 09:39
Reviewer Update

I no longer accept automated responses.

Please have your story straight when you get in contact with me,

Dialdirect
Dialdirect's reply20 Oct 2016, 10:09
Official

Hi,

We have noted your message and are doing the necessary research before we call you.

Regards,

The Dialdirect Team

MM
Mpho M's update02 Nov 2016, 14:52
Reviewer Update

I am still waiting for feedback since you siad you'll be getting in touch with the people from assist to find out.

MM
Mpho M's update15 Nov 2016, 14:09
Reviewer Update

I am still waiting for feedback from Loius since he siad he would be getting in touch with the people from assist.