AS
Alshanthe S

1 reviews | Active since Apr 2015

10 Apr 2015, 14:49

Kyle was beyond phenomenal

I received an email with a ridiculous increase, called the contact centre ready for a fight and was happily surprised when Kyle was so accommodating! <br> He was a pleasant bloke to deal with, extremely helpful, courteous and the displayed the epitome example of brilliant customer service. <br> This chap deserves to be commended on a job brilliantly done!

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Replies (1)
Dialdirect
Dialdirect's reply10 Apr 2015, 15:45
Official
Hello alshanthe.smith,

Thank you for the stunning compliment.

We shall take great pleasure in sharing your feedback with Kyle and the management team, we are sure they will appreciate it.

Enjoy the rest of your day.

Kind Regards,
The Dialdirect Team