RVDW
RENNETTE VAN DER WESTHUIZEN

1 reviews | Active since Feb 2015

13 Feb 2015, 13:19

Knowledge is for free

I phoned the client department to query the 10% increase on my premium letter I received. I was surprised when Kyle offered me a discount on my premium per month. I repeatedly asked what was the catch because I did not believe him. How is it possible that my coverage and my access that I signed up for stays the same? Well, it does! He explained that I as the client have the right to phone in every year in Feb when I receive the annual policy review letter and I am not happy with the new premium charged, a discount agreed upon your profile will be offered. This is for all types of insurance! Well for those who didn't know, like me, that discount in my pocket now will make a huge difference in my life! Many thanks to Kyle for his free knowledge!

0
Replies (1)
Dialdirect
Dialdirect's reply13 Feb 2015, 15:37
Official
Hello RENNETTEVDW,

Thank you for the stunning compliment.

We shall take great pleasure in sharing your feedback with Kyle and the management team, we are sure they will appreciate it.

Enjoy the rest of your day.

Kind Regards,
The Dialdirect Team