It's all about money for Dialdirect

So it's all about money to companies like DailDirect. I have been with them for years and been paying over 1000 claim free for years. Around Aug I get an email that my premiums are going up. I contact them and plead for them not to increase it. Instead they laugh in my face forget how far we have come together next thing I am forced to cancel my policy and a lost out on all my benefits.

Funny a month later I get a call back from Daildirect. This time they are willing to listen and can now offer me a lower amount. How sick is that , having said that I couldn't conclude with the agent as I asked her what sick game is Dialdirect playing at. I have since been waiting for a call back because I asked her to escalate the matter.