It Does Not pay to go direct for house insure p2

This is part 2 from my original complaint - Please see my previous post on: Sat 16 Jan 2016 -15:11.<br> <br> Dial direct then rep**** with the following \We have reviewed the original decision to reject your claim and can confirm that a decision was taken to settle the claim. As discussed, one of our suppliers will be in contact with you to arrange for a final quotation to be done.\"<br> <br> Dialdirect then organised another assessor to come out and inspect the damage to my property from Digicall Assessing Solutions (Pty) Ltd. The person came on the 25 Jan 2016. I have not received any further feedback from Dial Direct. On Friday 5 Feb 2016, I even tried contacting the original person who was in touch with me after my last hello peter Dial Direct report. He said he would get back to me that same day. I have still not received any response. "