PH
Peter H
1 reviews | Active since Sept 2013
01 Aug 2015, 08:21
insurer refuses to pay out
Laptop x 2 worth R30 000.00 was ****** from the boot of my car while I was in the shop. Insurer refuses to pay out since there was no physical sign of entry.i suspect the ********* used that device that blocks your remote from working.
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Replies (1)
Dialdirect's replyOfficial
03 Aug 2015, 07:55Hello xsel777,
We acknowledge receipt of your complaint.
We are so sorry to hear about the incident, remote jamming is unfortunately a reality and is happening more often, still we understand that the experience is not nice at all.
One of our Customer Relation Specialists attempted to contact you on your mobile, unfortunately without any success.
We will appreciate it if you will allow us the opportunity to investigate the outcome of your claim in order to provide you with final feedback.
Trust you will find the above in order.
Regards,
The Dialdirect Team.
We acknowledge receipt of your complaint.
We are so sorry to hear about the incident, remote jamming is unfortunately a reality and is happening more often, still we understand that the experience is not nice at all.
One of our Customer Relation Specialists attempted to contact you on your mobile, unfortunately without any success.
We will appreciate it if you will allow us the opportunity to investigate the outcome of your claim in order to provide you with final feedback.
Trust you will find the above in order.
Regards,
The Dialdirect Team.
Dialdirect's reply03 Aug 2015, 07:55
Official
Hello xsel777,
We acknowledge receipt of your complaint.
We are so sorry to hear about the incident, remote jamming is unfortunately a reality and is happening more often, still we understand that the experience is not nice at all.
One of our Customer Relation Specialists attempted to contact you on your mobile, unfortunately without any success.
We will appreciate it if you will allow us the opportunity to investigate the outcome of your claim in order to provide you with final feedback.
Trust you will find the above in order.
Regards,
The Dialdirect Team.
We acknowledge receipt of your complaint.
We are so sorry to hear about the incident, remote jamming is unfortunately a reality and is happening more often, still we understand that the experience is not nice at all.
One of our Customer Relation Specialists attempted to contact you on your mobile, unfortunately without any success.
We will appreciate it if you will allow us the opportunity to investigate the outcome of your claim in order to provide you with final feedback.
Trust you will find the above in order.
Regards,
The Dialdirect Team.