JD
JUSTIN D

1 reviews | Active since Apr 2016

20 Apr 2016, 15:53

insurance car claim taking 10 days to finalize

it is now 9 days and still no response about my car insurance claim.<br> and I have car hire for 15day and no response. 5 days left for car hire.<br> virgin money are to quick to take your premium every month but take more than 9 days to finalize a claim.

0
Replies (1)
Dialdirect
Dialdirect's reply20 Apr 2016, 16:06
Official
Hello JDwarika,

Thank you for your comments.

We have forwarded your matter to the relevant claims manager for assistance, our claims department will be in contact with you to discuss the claims process with you.

We apologise for the inconvenience caused.

Regards,

The Dialdirect Team