MM
Marcus M
1 reviews | Active since Feb 2025
07 May 2025, 18:17
Insurance ****
Quick and efficient to sign up. First attempt at claiming for a break in then you discover that it is virtually impossible. Send messages to follow up and query on the app. NO RESPONSE. Two weeks later, still trying to get a response. Cancelling this insurance ****.
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Dialdirect's replyOfficial
07 May 2025, 19:32 Hi Marcus Merwe
We acknowledge the receipt of your complaint.
Please note that we have escalated the matter to the relevant department for further assistance.
Kind regards,
The Dial Direct Team
We acknowledge the receipt of your complaint.
Please note that we have escalated the matter to the relevant department for further assistance.
Kind regards,
The Dial Direct Team
Dialdirect's reply07 May 2025, 19:32
Official
Hi Marcus Merwe
We acknowledge the receipt of your complaint.
Please note that we have escalated the matter to the relevant department for further assistance.
Kind regards,
The Dial Direct Team
We acknowledge the receipt of your complaint.
Please note that we have escalated the matter to the relevant department for further assistance.
Kind regards,
The Dial Direct Team