Information needed !

<p>Hi</p> <p>I have been contacting Dial Direct, they said they would assist even offered to call me back but nothing. Waiting more than a month for a report.</p> <p>I had a leaking pipe, I called Dial Direct they sent out home assist. I now need them just to confirm that they did send someone out to fix this, can someone just please send this confirmation.</p> <p>I need to send this to the municipality to fix my account which is sky high because of the leaking pipe. This is needed urgently as my account will go in arrears.</p> <p>Policy number ********** 33.</p> <p>It hass been two weeks since I called ,I need assistance from you asap please!!</p> <p> </p>