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Item: Dialdirect
Rating: 1
Author: Rynier S

I had wheel and dent cover. I asked for the policy to be canceled effective the 31st of Aug. When I phoned now I was told that my policy is inactive. Really?? Seeing as I have paid for this month already when can I expect my refund????

Helpful (0)

Replies (2)

Dialdirect's replyOfficial

15 Aug 2018, 10:46

Thank you for your feedback.

We will be in contact to address your concerns.

Regards,

The Dialdirect Team

Best regards,

Dialdirect's reply15 Aug 2018, 10:46

Official

Thank you for your feedback.

We will be in contact to address your concerns.

Regards,

The Dialdirect Team

Best regards,

Dialdirect's replyOfficial

15 Aug 2018, 11:34

As discussed, we can confirm that your cover is active up to the last day of the month.

Unfortunately the damages which you wanted to claim for falls outside the limits of cover.

We apologise for the inconvenience caused.

Regards,

The Dialdirect Team

Best regards,

Dialdirect's reply15 Aug 2018, 11:34

Official

As discussed, we can confirm that your cover is active up to the last day of the month.

Unfortunately the damages which you wanted to claim for falls outside the limits of cover.

We apologise for the inconvenience caused.

Regards,

The Dialdirect Team

Best regards,

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