*********** Fools

I made the mistake of signing up with this company for building insurance. My dashboard on the dial direct website is not what my policy reflects. After numerous attempts to get this sorted(ongoing for more than 2 months), the issue is not resolved yet.

Sebastian Gordon is the person who the matter was escalated to. There is a clear lack of feedback, urgency and competence.

Dialdirect's customer service has been an absolute joke from day 1.

Do not do business with these *********** fools.