AR
Ane R
1 reviews | Active since Oct 2013
15 Jan 2016, 14:20
*********** and disorganised
Tuesday night we had no hot water and phoned Dialdirect the next day. We suspected burst pipes, but they sent out a \plumber"who said the geyser had burst and needed replacement. Then they told us we were not covered for burst geyser"
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Dialdirect's replyOfficial
15 Jan 2016, 15:44Hello $Annie$,
Thank you for your comments.
We have referred your matter to the relevant claims manager for their urgent feedback and assistance, the manager will be in contact with you to address your concerns.
We apologise for the inconvenience caused and trust that he matter will be resolved as soon as possible.
Regards,
The Dialdirect Team
Thank you for your comments.
We have referred your matter to the relevant claims manager for their urgent feedback and assistance, the manager will be in contact with you to address your concerns.
We apologise for the inconvenience caused and trust that he matter will be resolved as soon as possible.
Regards,
The Dialdirect Team
Dialdirect's reply15 Jan 2016, 15:44
Official
Hello $Annie$,
Thank you for your comments.
We have referred your matter to the relevant claims manager for their urgent feedback and assistance, the manager will be in contact with you to address your concerns.
We apologise for the inconvenience caused and trust that he matter will be resolved as soon as possible.
Regards,
The Dialdirect Team
Thank you for your comments.
We have referred your matter to the relevant claims manager for their urgent feedback and assistance, the manager will be in contact with you to address your concerns.
We apologise for the inconvenience caused and trust that he matter will be resolved as soon as possible.
Regards,
The Dialdirect Team