MH
Mahomed H

1 reviews | Active since Feb 2011

09 Sept 2016, 01:28

inappropriate deceit

<p>Have not received policy documentation prior to giving my banking details. As one has been deceived by Shahsi and all cover was koy included on paper after having discussed this telephonically. ****m Suliman confirmed it has been cancelled. However he has sent me a cancellation email and debited my account.</p>

0
Replies (2)
Dialdirect
Dialdirect's reply09 Sept 2016, 01:35
Official

Thank you for your coments.

We will be in contact with you during business hours to address your concerns.

Regards,

The Dialdirect Team

Best regards,

Dialdirect
Dialdirect's reply09 Sept 2016, 08:49
Official

As discussed telephonically, we apologise for the premium that was deducted after you cancelled your policy.

We have processed a refund via EFT accordingly.

Regards,

The Dialdirect Team

Best regards,