MB
Mario B
1 reviews | Active since Dec 2022
13 Dec 2024, 14:12
In my last review th...
In my last review they were quick and fast to upload my claim but now after submitting my documents I can not even get ahold just to follow up about my claim and all I want is an update I have spent a more than an hour of my own min on hold with dialdirect just to follow up on my claim
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Dialdirect's replyOfficial
13 Dec 2024, 14:15Good day Mario,
We acknowledge the receipt of your complaint. Please note that we have escalated the matter to the relevant department.
Kind regards,
The Dial Direct Team
We acknowledge the receipt of your complaint. Please note that we have escalated the matter to the relevant department.
Kind regards,
The Dial Direct Team
Dialdirect's reply13 Dec 2024, 14:15
Official
Good day Mario,
We acknowledge the receipt of your complaint. Please note that we have escalated the matter to the relevant department.
Kind regards,
The Dial Direct Team
We acknowledge the receipt of your complaint. Please note that we have escalated the matter to the relevant department.
Kind regards,
The Dial Direct Team