FM
Frances M
1 reviews | Active since Nov 2021
18 May 2026, 09:02
I was so disappointe...
I was so disappointed to them I take the mechanical warranty but now I see i lost my money
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Replies (2)
Dialdirect's replyOfficial
18 May 2026, 09:26Good day, Frances.
We sincerely apologize for the service experience you have received from us.
We will have this matter escalated further, and the relevant department will be in contact with you to discuss your concerns further.
Kind regards,
The Dialdirect Team
We sincerely apologize for the service experience you have received from us.
We will have this matter escalated further, and the relevant department will be in contact with you to discuss your concerns further.
Kind regards,
The Dialdirect Team
Dialdirect's reply18 May 2026, 09:26
Official
Good day, Frances.
We sincerely apologize for the service experience you have received from us.
We will have this matter escalated further, and the relevant department will be in contact with you to discuss your concerns further.
Kind regards,
The Dialdirect Team
We sincerely apologize for the service experience you have received from us.
We will have this matter escalated further, and the relevant department will be in contact with you to discuss your concerns further.
Kind regards,
The Dialdirect Team
Dialdirect's replyOfficial
18 May 2026, 16:24Hi, Frances.
We apologize once again for the delayed response.
If you could kindly provide us with more detail on how we could assist you, as well as specify which policy number you are referring to in a private message, we would be happy to assist you further.
Kind regards,
The Dialdirect Team
We apologize once again for the delayed response.
If you could kindly provide us with more detail on how we could assist you, as well as specify which policy number you are referring to in a private message, we would be happy to assist you further.
Kind regards,
The Dialdirect Team
Dialdirect's reply18 May 2026, 16:24
Official
Hi, Frances.
We apologize once again for the delayed response.
If you could kindly provide us with more detail on how we could assist you, as well as specify which policy number you are referring to in a private message, we would be happy to assist you further.
Kind regards,
The Dialdirect Team
We apologize once again for the delayed response.
If you could kindly provide us with more detail on how we could assist you, as well as specify which policy number you are referring to in a private message, we would be happy to assist you further.
Kind regards,
The Dialdirect Team