EP
Elsie P
1 reviews | Active since Jul 2021
08 Jul 2025, 13:49
I want my money back including the chargers
They don't even deserve a star they deserve a zerooooooo! A manager failed me and it shows that not everyone is a leader and I have been inconvenience to the highest level - thank you to the last lady I spoke to in Retentions you tried your best and I still fail to understand why they transferred me to you
Helpful (0)
Replies (3)0
Replies (3)
Dialdirect's replyOfficial
08 Jul 2025, 13:52Good day Elsie,
We acknowledge your complaint.
We'll be in touch with you as soon as possible.
Kind Regards,
The Dial Direct Team.
We acknowledge your complaint.
We'll be in touch with you as soon as possible.
Kind Regards,
The Dial Direct Team.
Dialdirect's reply08 Jul 2025, 13:52
Official
Good day Elsie,
We acknowledge your complaint.
We'll be in touch with you as soon as possible.
Kind Regards,
The Dial Direct Team.
We acknowledge your complaint.
We'll be in touch with you as soon as possible.
Kind Regards,
The Dial Direct Team.
EP
Elsie P's updateReviewer Update
08 Jul 2025, 14:25I want my money today not calls
EP
Elsie P's update08 Jul 2025, 14:25
Reviewer Update
I want my money today not calls
Dialdirect's replyOfficial
08 Jul 2025, 14:30Please note that your refund query is being attended to. you will be provided with feedback once the processing has been done.
Dialdirect's reply08 Jul 2025, 14:30
Official
Please note that your refund query is being attended to. you will be provided with feedback once the processing has been done.