TM
Thandeka M

1 reviews | Active since Dec 2013

03 Jan 2017, 14:31

I WANT MY MONEY BAC****

<p>All I ask for is feedback, do I get it no. Instead I am asked to send my new insurance details but somehow they are not getting any of my emails. I am sick and tired of having to constantly call. this is unacceptable. This is part of the reasons I left this damn insurance company. If ignoring my requests makes you think I will not keep calling for my refund, you are ****ING mistaken. </p>

0
Replies (2)
Dialdirect
Dialdirect's reply03 Jan 2017, 14:35
Official

Thank you for your feedback.

We will be in contact with you to discuss your concerns.

Regards,

The Dialdirect Team

Dialdirect
Dialdirect's reply06 Jan 2017, 10:20
Official

We can confirm that your refund was authorised as per our e-mail communication and trust that you found the resolve to your satisfaction.

Regards,

The Dialdirect Team