TM
Thobeka M

1 reviews | Active since Jan 2023

18 Jan 2023, 19:08

I found the experien...

I found the experience with Dialdirect pleasant even though in a stressful situation.... Lesego Malebane is one of the best. He has excellent customer service skills. He is welcoming, empathetic, patient, has a listening ear and provides clear answers where you do not understand. I am satisfied with the service I received from Dialdirect from the time I took the insurance until now. As a client I felt valued and cared for .The calling back and the follow through left me speeches and in disbelief. Thank you Dial direct, you are amazingly helpful!!.

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Replies (1)
Dialdirect
Dialdirect's reply18 Jan 2023, 19:23
Official
Hello Thobeka,
 
We are pleased to hear about your great experience.
 
Thank you for the feedback.
 
Kind Regards,
Dialdirect Insurance