CN
Chris N
1 reviews | Active since Sept 2011
21 May 2015, 10:38
I claimed for what???!!!
Please delete the below comment<br> \Claims submitted/losses in the past two years for the regular driver and spouse (if applicable): <br> Type: Vehicle windscreen / glass Value: R 3
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Dialdirect's replyOfficial
21 May 2015, 11:07Hello mine_to_say,
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists, we have discussed the reason(s) with you as to why the loss reflects on your policy.
We are in agreement with you, there is no claim against your policy. As agreed, we will provide you with a letter confirming the above, and we invite you to contact our Customer Relation Specialist if you need any assistance in the future.
Thank you for allowing us the opportunity to clarify your concerns.
Regards,
The Dial Direct Team
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists, we have discussed the reason(s) with you as to why the loss reflects on your policy.
We are in agreement with you, there is no claim against your policy. As agreed, we will provide you with a letter confirming the above, and we invite you to contact our Customer Relation Specialist if you need any assistance in the future.
Thank you for allowing us the opportunity to clarify your concerns.
Regards,
The Dial Direct Team
Best regards,
Dialdirect's reply21 May 2015, 11:07
Official
Hello mine_to_say,
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists, we have discussed the reason(s) with you as to why the loss reflects on your policy.
We are in agreement with you, there is no claim against your policy. As agreed, we will provide you with a letter confirming the above, and we invite you to contact our Customer Relation Specialist if you need any assistance in the future.
Thank you for allowing us the opportunity to clarify your concerns.
Regards,
The Dial Direct Team
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists, we have discussed the reason(s) with you as to why the loss reflects on your policy.
We are in agreement with you, there is no claim against your policy. As agreed, we will provide you with a letter confirming the above, and we invite you to contact our Customer Relation Specialist if you need any assistance in the future.
Thank you for allowing us the opportunity to clarify your concerns.
Regards,
The Dial Direct Team
Best regards,