JJ
Jocelyn Jocelyn.brown

1 reviews | Active since Nov 2025

25 Nov 2025, 09:44

I claimed for a repair on my windscreen and Rahima was very helpful and walked me through the process

I claimed for a repair on my windscreen and Rahima was very helpful and walked me through the process. She was very patient and helpful and made me understand everything so easily. The experience I had with her there was no need for questions from my side because she explains everything so well to me. She went through my profile with me just to make sure all my details are 100% on their system and by her doing that we came across that my company details were in correct it stated that I work for the government and I dont work for the government she fixed it for me straight away. She also got me to add building cover and that as well she was very patient and explain everything well Just for me to understand 100%. Keep up the good work Rahima and thank you so much for your assistance

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Replies (1)
Dialdirect
Dialdirect's reply25 Nov 2025, 09:50
Official
 
Good day,  Jocelyn 

Thank you so much for taking the time out of your day to rate the service you received from us. 

We appreciate it greatly and will be sure to pass on these kind words to the relevant consultant, as it will surely make their day. 

Kind regards,
The Dialdirect Team