DC
Dumazile C

1 reviews | Active since Aug 2020

19 Jun 2024, 11:06

I called to change my car insurance policy from market value to retail value and the Chloe Gibbs actually explained the other option better and I ended up taking that

I called to change my car insurance policy from market value to retail value and the Chloe Gibbs actually explained the other option better and I ended up taking that. She was very patient and explained thoroughly.

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Replies (2)
Dialdirect
Dialdirect's reply19 Jun 2024, 11:08
Official
Good day Dumazile Chauke,

Thank you so much for sharing your service experience with us on this platform. 
Enjoy your day! 

Kind Regards, 
Dial Direct Team


DC
Dumazile C's update09 Jan 2025, 11:23
Reviewer Update
After singing praises about the BetterCar I learned the hard way. The 15% of the retail value promised is not what will be paid when you loose your car. New calculations will be introduced. Calculation that were not explained and that do not exist on your policy agreement.