I am no longer happy with the way they do things,your app is frequently not working to such a point that there’s a month where my cash back was R32🥺

Item: Dialdirect
Rating: 2
Author: Samke N

I am no longer happy with the way they do things,your app is frequently not working to such a point that there’s a month where my cash back was R32🥺. My monthly instalment is R1478,25 but all of a sudden this month it was R1626 without informing me.

Helpful (0)

Replies (2)

Dialdirect's replyOfficial

25 Sept 2021, 08:39

Hello Samke,

We are disappointed to hear about your service experience.

We will investigate your matter and contact you with feedback, please send us your policy or ID number via private message.

Kind Regards,
The Dialdirect Team

Dialdirect's reply25 Sept 2021, 08:39

Official

Hello Samke,

Dialdirect's replyOfficial

27 Sept 2021, 11:24

Thanks for getting back to us.

Our team will be in contact with you to discuss your concerns.

Kind Regards,
The Dialdirect Team

Dialdirect's reply27 Sept 2021, 11:24

Official

Thanks for getting back to us.

Our team will be in contact with you to discuss your concerns.

Kind Regards,
The Dialdirect Team