JG
James G
1 reviews | Active since Feb 2023
07 Aug 2024, 11:28
Hung up on me mid sentence
I recently spoke to Kwena from dial direct who as i was busy speaking to him asking him to phone me back later but as i was speaking he hung up te call while i was still speak I tried phoning back to no avail i truelly wanted to be a customer but because of this experience and the rudeness of this "service champion" i am no longer interested
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Dialdirect's replyOfficial
07 Aug 2024, 11:29 Hi James Gird ,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Dial Direct Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Dial Direct Team
Dialdirect's reply07 Aug 2024, 11:29
Official
Hi James Gird ,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Dial Direct Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Dial Direct Team