KS
Kira S
1 reviews | Active since Apr 2013
10 Feb 2016, 10:15
hung up on me
I need urgent legal advice which is part of my policy, the call centre called me back and I was on hold for ages and when someone in legal dept finally rep**** they put the phone down on me! I'm in a crisis, they did this the last time. It's a useless service.
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Dialdirect's replyOfficial
10 Feb 2016, 11:21Hello K777,
Thank you for your comments.
As discussed, we will arrange for our Legal Assist service provider to call you back as a matter of urgency.
We apologise for the inconvenience caused.
Regards.
The Dialdirect Team
Thank you for your comments.
As discussed, we will arrange for our Legal Assist service provider to call you back as a matter of urgency.
We apologise for the inconvenience caused.
Regards.
The Dialdirect Team
Dialdirect's reply10 Feb 2016, 11:21
Official
Hello K777,
Thank you for your comments.
As discussed, we will arrange for our Legal Assist service provider to call you back as a matter of urgency.
We apologise for the inconvenience caused.
Regards.
The Dialdirect Team
Thank you for your comments.
As discussed, we will arrange for our Legal Assist service provider to call you back as a matter of urgency.
We apologise for the inconvenience caused.
Regards.
The Dialdirect Team