LP
Leon P
1 reviews | Active since Jun 2010
04 Jun 2024, 12:17
Huge premium increase.
My premium was increased by 25% without warning and I received no response to my email query. As a pensioner that has not claimed at all in all the years I've been with Dialdirect, I am not happy at all.
Helpful (0)
Replies (2)0
Replies (2)
Dialdirect's replyOfficial
04 Jun 2024, 12:25Hello Leon Pelser,
We are sorry to hear about your experience.
Our dedicated team will be in contact with you.
Kind regards,
Dialdirect Team
We are sorry to hear about your experience.
Our dedicated team will be in contact with you.
Kind regards,
Dialdirect Team
Dialdirect's reply04 Jun 2024, 12:25
Official
Hello Leon Pelser,
We are sorry to hear about your experience.
Our dedicated team will be in contact with you.
Kind regards,
Dialdirect Team
We are sorry to hear about your experience.
Our dedicated team will be in contact with you.
Kind regards,
Dialdirect Team
LP
Leon P's updateReviewer Update
06 Jun 2024, 14:29Two days after your automated reply I still haven't had any contact from Dialdirect.
LP
Leon P's update06 Jun 2024, 14:29
Reviewer Update
Two days after your automated reply I still haven't had any contact from Dialdirect.