how dare you call a customer rude ...

Spoke to a Len ey. not very helpful, tries to dominate a call, no customer centricity , no empathy, customer satisfaction zero and I've been paying you a monthly premium for how long ...ten years or longer ? I'm not prepared to call Your service provider of choice for feedback on the repairs to my car , they were suppose to liase with me but I've had to initiate calls to them. no more .,.you do the calling around and provide me with feedback ,..earn your keep for once instead of fleas ing customers for monthly premiums and we get basically nothing in return. As if I have to say thank you for the lousy ****** R2000 ,00. en sure that my car is fixed so that I can terminate my relationship with you, And as for calling me rude .,. how dare you, you have a ****** nerve ! This needs to be sent through to a Ms Chapman, this is in hand with her ... Dial direct , I've had enough of you for this lifetime and the next, cash back bonus gone for this year and I have to be grateful for your pennies ,.. you can ****** keep it as far as I'm concerned. Ten years plus of customer loyalty to you has meant nothing ...call me on ********** 478.