JM
Jeffrey M
1 reviews | Active since Aug 2011
02 Jun 2025, 17:35
Horrible claims experience
Spent over an hour on phone today trying to get assistance with tow and claims. Claims department is difficult to get a hold on. I submitted a claim via the app. Received a call this afternoon from a person I could not hear at all. I think I made out that they will call back. No call back as yet.
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Dialdirect's replyOfficial
02 Jun 2025, 19:01Hello Jeffrey
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Dialdirect Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Dialdirect Team
Dialdirect's reply02 Jun 2025, 19:01
Official
Hello Jeffrey
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Dialdirect Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Dialdirect Team