ZG
Zibuse G
1 reviews | Active since Nov 2017
21 Mar 2022, 08:19
High access, premiums and cash back ****
Firstly the cash back is now a **** and they made it to be as complicated as it can ever be. I ended up deleting the app, I complained more than 3 months no cash back always told different story everytime I called. 2nd the access is crazy and premiums how canu have 30k access and 1700 premium on a 2018 bmw 3 series its the same as if I don't have insurance with so much access. I got a better offer from 3 different insurance companies same comprehensive access 5000 Rands and premiums R1300 dial direct you are slowly but surely loosing clients who would stick with you no matter what
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Replies (1)Dialdirect's replyOfficial
21 Mar 2022, 09:12 Hello Zibuse,
We are disappointed to hear about your service experience. Kindly note that we have escalated the matter and our team will contact you shortly.
Regards,
Dialdirect Team
We are disappointed to hear about your service experience. Kindly note that we have escalated the matter and our team will contact you shortly.
Regards,
Dialdirect Team
Dialdirect's reply21 Mar 2022, 09:12
Official
Hello Zibuse,
We are disappointed to hear about your service experience. Kindly note that we have escalated the matter and our team will contact you shortly.
Regards,
Dialdirect Team
We are disappointed to hear about your service experience. Kindly note that we have escalated the matter and our team will contact you shortly.
Regards,
Dialdirect Team
