ZG
Zibuse G

1 reviews | Active since Nov 2017

21 Mar 2022, 08:19

High access, premiums and cash back ****

Firstly the cash back is now a **** and they made it to be as complicated as it can ever be. I ended up deleting the app, I complained more than 3 months no cash back always told different story everytime I called. 2nd the access is crazy and premiums how canu have 30k access and 1700 premium on a 2018 bmw 3 series its the same as if I don't have insurance with so much access. I got a better offer from 3 different insurance companies same comprehensive access 5000 Rands and premiums R1300 dial direct you are slowly but surely loosing clients who would stick with you no matter what

0
Replies (1)
Dialdirect
Dialdirect's reply21 Mar 2022, 09:12
Official
 Hello Zibuse,

We are disappointed to hear about your service experience. Kindly note that we have escalated the matter and our team will contact you shortly.

Regards,
Dialdirect Team