HIDING BEHIND NOTHING AND REFUSING TO PAY OUT

MY FIANCE'S CAR WAS ****** LAST MONTH AND A CLAIM WAS PROCESSED AND IT TOOK THEM A MONTH TO FINALISE IT. ONLY TO BE ADVISED THAT THEY WILL NOT BE PAYING OUT BECAUSE OF SOME INFO ON INCEPTION OF THE POLICY WAS WRONG AND THIS INFO WAS NOT EVEN GIVEN BY THE POLICY HOLDER AND WHEN WE REQUEST FOR THAT RECORDING THEY ARE REFERRING TO WE ARE NOT PROVIDED WITH.... THEY HAVE LOOKED FOR ALL THE REASONS NOT TO PAY OUT AS THE VEHICLE WAS RECOVERED BUT IT IS A WRITE OFF.......I WILL DEFINITELY SEE YOU IN COURT ...******* DIAL DIRECT