MM
Mokgadi M

1 reviews | Active since Apr 2010

24 Nov 2015, 10:23

Going An Extra Mile

I would like to compliment Dial Direct for having resolved my complaint under the auspices of Mr Jan Van Den Belt, I was very upset after talking to their call center consultant/agent hence my initial complaint my issue was resolved under 50 hours, I am happy that the issue is resolved and my car will be repaired without emotional issues.<br> <br> Thank you Dial Direct you have gained a loyal customer.

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Replies (1)
Dialdirect
Dialdirect's reply24 Nov 2015, 10:31
Official
Hello Bonmo,

This is great feedback thank you so much for sharing your experience with us in this forum.

Jan is a big asset to our company and we will take great pleasure in sharing your feedback with Jan and the rest of of his team.

Enjoy the day and we are looking forward to be of great service to you in the future.

Kind regards,
The Dialdirect Team.

Best regards,