AH
Andre H

1 reviews | Active since Feb 2010

13 Jan 2017, 10:02

Geyser claim takes very long.

<p>My geyser(still under warrranty) burst 26 Dec 16. I logged a claim the same day. The geyser was eventually replaced on 4 jan 17. More than 10 days after I logged the call.</p> <p>Till today 13 Jan 17 the ceiling and light still has not been repaired.</p>

0
Replies (2)
Dialdirect
Dialdirect's reply13 Jan 2017, 10:08
Official

Thank you for bringing this to our attention.

We will be in contact to assist you.

Regards,

The Dialdirect Team

Dialdirect
Dialdirect's reply17 Jan 2017, 12:31
Official

As discussed, we can confirm that our service provider is attending to the damages.

Please accept our apology for the delay in finalising the repair work.

Regards,

The Dialdirect Team