Geyser Claim

Portia Sibiya is the only reason why I'm not cancelling my policy with Dialdirect. After calling multiple times to get assistance and multiple promises to be called back by their processor, I finally got assistance from this kind lady who was quick to explain to me where the miscommunication might have happened and continued to unblock progress on my claim. I was particularly upset because my parents were without warm water throughout this whole back-and-forth. Thankful for her assistance, I would've liked to experience this sooner.