NM
Nyamunzhedzi M
1 reviews | Active since Sept 2016
18 Sept 2025, 11:19
Frustrated
Just frustrated about AI response when I call Dial direct, that Emily Ai doesn’t really understand and helpful, I think if one calls several times should be an indication that they are not getting the help they need from the Ai
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Replies (1)
Dialdirect's replyOfficial
18 Sept 2025, 11:24Hi Nyamunzhedzi,
We apologize for the frustration you've experienced with our AI, Emily. we understand that repeated calls can be inconvenient, and we appreciate your feedback.
We'll take this into consideration to improve Emily's understanding and helpfulness.
Kind regards,
The Dialdirect Team
We apologize for the frustration you've experienced with our AI, Emily. we understand that repeated calls can be inconvenient, and we appreciate your feedback.
We'll take this into consideration to improve Emily's understanding and helpfulness.
Kind regards,
The Dialdirect Team
Dialdirect's reply18 Sept 2025, 11:24
Official
Hi Nyamunzhedzi,
We apologize for the frustration you've experienced with our AI, Emily. we understand that repeated calls can be inconvenient, and we appreciate your feedback.
We'll take this into consideration to improve Emily's understanding and helpfulness.
Kind regards,
The Dialdirect Team
We apologize for the frustration you've experienced with our AI, Emily. we understand that repeated calls can be inconvenient, and we appreciate your feedback.
We'll take this into consideration to improve Emily's understanding and helpfulness.
Kind regards,
The Dialdirect Team