Fruitful feedback from Cornette Maass

Thank you to Cornette Maass for being in touch and resolving my issue. Her involvement has fasten the process and has highlighted important facts.

I do hope though that moving forward, issues are able to be resolved with good service and that agents attend to their clients with the same zeal and attitude as when they sell their services. One shouldn't resort to this platform in order to be attented to.