*********-DIALDIRECT.

I TOOK A CAR INSURANCE WITH DIAL DIRECT THINKING THEY ARE REPUTABLE COMPANY AND LOOKING AFTER THEIR CLIENTS BUT I WAS WRONG.

I ALSO TOOK ADDED PRODUCTS WITH THEM, TYRE& RIMS,DENTS AND SCRATCHED AND TOP UP FEATURE. I HAVE BEEN PAYING MONTHLY FOR THE PAST FOUR MONTHS AND ONLY TO FIND OUT THAT THEY HAVE BEEN OVER DEBITING ME FOR DENTS AND SCRATCHES POLICY AND THEY STILL FAILING TO REFUND ME.

I HAD A CLAIM FOR TYRE AND RIMS AND BEFORE I TOOK MY BMW E92 325I. BLACK IN COLOR TO TYGER WHEELS FOR THE ASSESSMENT, ONE OF THEIR EMPLOYEE CONFIRMED TO ME THAT ALL MY POLICIES WERE ACTIVE AND THEY EVEN GAVE ME CLAIM NUMBER AND REFEREED ME TO THAT BRANCH IN CAPE TOWN CBD FOR TYRES ASSESSMENT.

A WEEK LATER I CALLED IN TO CHECK HOW FAR WERE THEY WITH AND I GOT A CONFIRMATION THAT THERE CLAIM HAS BEEN APPROVED AND THEY WILL SEND ME THE CONFIRMATION LETTER SOON. I AGAIN WAITED FOR ANOTHER WERE NOW I TOLD THAT MY CLAIM WAS REJECTED DUE TO UNPAID DEBIT ORDER.

I STILL DONT BELIEVE HAT AND I HAD TO CANCELLED ALL MY POLICIES AFTER THAT HORRIBLE SERVICES AND LIES .

I WANT THEM TO REFUND ME AND PAY MY TYRES AND RIM CLAIM NOW. I WONT ENCOURAGE ANYONE TO DO BUSINESS WITH IT, ITS UNRELIABLE AND RIPPING POOR SOUTH AFRICAN OFF THEIR HARD EARNED MONEY.

IF YOU WANNA BE HAPPY WHEN YOU NEED HELP,STAY AWAY FROM DIAL DIRECT,THEY HAVE USELESS EMPLOYEES, THAT ARE UNRELIABLE. STAY AWAY FROM ********* DIAL DIRECT STAY AWAY IF YOU WANT TO BE HAPPY AT END OF THE DAY.