LP
Liezel P
1 reviews | Active since Feb 2013
02 Mar 2016, 11:36
First i complain he puts me \through\" cuts me off"
First of all I need to say that I am extremely disappointed in My insurance company DAILDIRECT,<br> I called in this morning because i did not recieve an email or letter stating my premium will be going up after I complained and ofcourse the consultant said that they sent an email out he will put me through to another department to see if they can bring it down again. after 5 seconds the call dropped and no one has even bothered calling me back. I am so done with this company this is rediculis
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Dialdirect's replyOfficial
02 Mar 2016, 12:08Hello liezeldp88,
Thank you for your comments.
We have arranged for our Customer Care Department to call you back to assist with your policy review, one of our consultants will be in contact with you soonest.
We apologise for the fact that you were cut off earlier.
Regards,
The Dialdirect Team
Thank you for your comments.
We have arranged for our Customer Care Department to call you back to assist with your policy review, one of our consultants will be in contact with you soonest.
We apologise for the fact that you were cut off earlier.
Regards,
The Dialdirect Team
Dialdirect's reply02 Mar 2016, 12:08
Official
Hello liezeldp88,
Thank you for your comments.
We have arranged for our Customer Care Department to call you back to assist with your policy review, one of our consultants will be in contact with you soonest.
We apologise for the fact that you were cut off earlier.
Regards,
The Dialdirect Team
Thank you for your comments.
We have arranged for our Customer Care Department to call you back to assist with your policy review, one of our consultants will be in contact with you soonest.
We apologise for the fact that you were cut off earlier.
Regards,
The Dialdirect Team