ZB
Zinhle B
1 reviews | Active since Oct 2013
04 Nov 2015, 15:58
Feedback on report
Im still waiting for response from my previous report.
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Replies (1)0
Replies (1)
Dialdirect's replyOfficial
05 Nov 2015, 09:26Hello hp@L10,
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists, we confirm that we have investigated your concerns and can unfortunately not find fault with the decision not to pay for the claim.
The cover that was selected by you was in fact limited cover and the claim was therefore declined.
As agreed, we will provide you with the sales conversation, in order for you to listen to and revert back to our Customer Relation Specialist.
Regards,
The Dialdirect Team.
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists, we confirm that we have investigated your concerns and can unfortunately not find fault with the decision not to pay for the claim.
The cover that was selected by you was in fact limited cover and the claim was therefore declined.
As agreed, we will provide you with the sales conversation, in order for you to listen to and revert back to our Customer Relation Specialist.
Regards,
The Dialdirect Team.
Best regards,
Dialdirect's reply05 Nov 2015, 09:26
Official
Hello hp@L10,
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists, we confirm that we have investigated your concerns and can unfortunately not find fault with the decision not to pay for the claim.
The cover that was selected by you was in fact limited cover and the claim was therefore declined.
As agreed, we will provide you with the sales conversation, in order for you to listen to and revert back to our Customer Relation Specialist.
Regards,
The Dialdirect Team.
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists, we confirm that we have investigated your concerns and can unfortunately not find fault with the decision not to pay for the claim.
The cover that was selected by you was in fact limited cover and the claim was therefore declined.
As agreed, we will provide you with the sales conversation, in order for you to listen to and revert back to our Customer Relation Specialist.
Regards,
The Dialdirect Team.
Best regards,