LM
Luyanda M
1 reviews | Active since Aug 2018
29 Aug 2018, 16:54
Feed back takes forever
I made my claim in May, they put me through Assupol as they said they are in partnership with Assupol. I've been waiting for a feed back since then and all they do is keep debting money from my account. When I call for feed back they send me through to one agent to another and they cut my call.
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Replies (2)
Dialdirect's replyOfficial
29 Aug 2018, 16:57Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply29 Aug 2018, 16:57
Official
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Dialdirect Team
Best regards,
Dialdirect's replyOfficial
07 Sept 2018, 16:27Thank you fo your patience while we attended to this matter.
We can confirm that your claim is being processed and apologise for the inconvenience caused.
Regards,
The Dialdirect Team
Best regards,
Dialdirect's reply07 Sept 2018, 16:27
Official
Thank you fo your patience while we attended to this matter.
We can confirm that your claim is being processed and apologise for the inconvenience caused.
Regards,
The Dialdirect Team
Best regards,