RC
Reinhardt C

1 reviews | Active since Aug 2014

30 Mar 2026, 11:43

Failure On Request

Wow! I ask for an annual proof of insurance they forward me my policy schedule, twice - if I one day want to claim will I have the same frustration, my request is so simple I NEED AN ANNUAL PROOF OF INSURANCE THAT INDICATES THE INTEST OF MY BANK , WHY DO TOU SEND ME MY POLICY DOCUMENT???

0
Replies (1)
Dialdirect
Dialdirect's reply30 Mar 2026, 11:50
Official
Good day Reinhardt,

We sincerely apologize for the misunderstanding.

Your proof of insurance document will be sent to you shortly.

Kind Regards,
The Dial Direct Team.

Best regards,