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Nikita N

1 reviews | Active since Aug 2010

22 Sept 2015, 16:12

Excellent Service Received at

I would like to commend the excellent service which I received from Jayrad Visagie a few weeks ago. <br> <br> I had contacted Dial Direct to change details on my policy as I had just taken out a policy and was about to take delivery of my first brand new vehicle. <br> I called in amend details on my policy which I had just activated. I required the information to be effected immediately. This being the first telephonic interaction to amend my newly instated policy.<br> <br> Jayrad took time in ensuring that all the requested information had been updated and corrected in a pleasant, professional and friendly manner.<br> He certainly went the extra mile, by contacting me back, and ensuring all requested documents were received and ensured that I was happy with the changes made. <br> <br> Definitely a good mentor for the company. I do hope that he does get the necessary appraisals for the service that he gives to his client because it is certainly at his best and a 10 out of 10 at that!<br> <br>

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Replies (1)
Dialdirect
Dialdirect's reply23 Sept 2015, 08:40
Official
Hello MzG,

Congratulations on your brand new vehicle!

This is such a great compliment, thank you for sharing your experience with us in this forum.

Jayrad deserve all the recognition and we will make sure to convey your positive feedback to him and his team. As you said, he deserves 10 out of 10.
We will make sure to give Jayrad the credit he deserves.

Again, thank you for your positive feedback.

Enjoy the rest of your day.

Regards,
The Dialdirect Team.