nM
ntombomzi M

1 reviews | Active since Nov 2015

02 Nov 2018, 17:01

Excellent service from claims

I am impressed with the service I have received from dial direct. I had an accident in October just 2 months after joining this insurance and I requested for tow assistance using their app and the response rate was amazing, they started calling me within seconds! And in no time the towing company was there!

I logged a claim with dial direct but I was panicking that they would reject my claim due to the bad reviews I’ve read from hello peter so I thought my case won’t be any different! But my claim was approved within a week and my car was fixed within a month! Now that’s excellent service right there!

Oh and the monthly pay back is real! When I joined I thought arg here’s another **** but it’s not! I’ve been getting descent money back every month!

I would give you a 5 Star but I just want to leave room for disappointment!

Thank you Dial direct I think I have made a clever choice by joining you.

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Replies (1)
Dialdirect
Dialdirect's reply02 Nov 2018, 17:17
Official

Hello Ntombomzi,

Thank you so much for sharing your experience with us. We will definitely relay this to all involved.

Regards,

The Dialdirect Team