Due to unforeseen circumstances I could only report my claim after the 30 days required by Dial Direct and they still went and processed my claim

Due to unforeseen circumstances I could only report my claim after the 30 days required by Dial Direct and they still went and processed my claim. The assistance especially of Prashina Rammessur from claims to guide me through the process and to retrieve a school sticker off my vehicle after it had been salvaged was hugely appreciated.