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Sisamkele N
1 reviews | Active since Sept 2021
14 Nov 2022, 09:11
Dropping Calls
I asked people from Dialdirect to call me back then when they do I always ask them to transfer me to their business side but their business always drops the phone on me. Very dissatisfied and angry about their service. 😡
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Replies (3)0
Replies (3)
Dialdirect's replyOfficial
14 Nov 2022, 09:24Hello Sisamkele, We would like to apologize for the service received from our team. Please note that the matter has been escalated and someone will be in contact with you. Regards Dialdirect Team
Dialdirect's reply14 Nov 2022, 09:24
Official
Hello Sisamkele, We would like to apologize for the service received from our team. Please note that the matter has been escalated and someone will be in contact with you. Regards Dialdirect Team
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Sisamkele N's updateReviewer Update
14 Nov 2022, 09:25You guys say that but nobody ever calls but I will wait and see.
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Sisamkele N's update14 Nov 2022, 09:25
Reviewer Update
You guys say that but nobody ever calls but I will wait and see.
Dialdirect's replyOfficial
14 Nov 2022, 09:48Hello Sisamkele,
We have definitely sent a request for the business team to call you directly as the call cuts when we try to transfer you.
Please expect their call by close of business.
Regards,
Dialdirect Team
We have definitely sent a request for the business team to call you directly as the call cuts when we try to transfer you.
Please expect their call by close of business.
Regards,
Dialdirect Team
Dialdirect's reply14 Nov 2022, 09:48
Official
Hello Sisamkele,
We have definitely sent a request for the business team to call you directly as the call cuts when we try to transfer you.
Please expect their call by close of business.
Regards,
Dialdirect Team
We have definitely sent a request for the business team to call you directly as the call cuts when we try to transfer you.
Please expect their call by close of business.
Regards,
Dialdirect Team